Browne Jacobson’s school leaders survey illustrates rising volume of parental complaints and impact on teachers 1 May 2024
Two-thirds (65%) of school leaders say parental complaints have increased during the 2023/24 academic year in a new survey by UK and Ireland law firm Browne Jacobson. Thirty percent reported a ‘substantial rise’ in the volume of complaints, while seven in 10 (71%) believe parents and carers are quicker to escalate concerns to the…

